Contact — BookClub

Write to us

The quickest way to reach us is email:

If it's about the app, tell us what you were doing and which version you have. The version is shown under Settings › Support; tapping it copies the version with your device details, ready to paste into your email.

In the app, Report a Problem in Settings › Support starts an email to us.

Help with your account

Forgot your password? Use Forgot your password? on the sign-in screen.
Signed in already? Change Password and Forgot Password are in Settings › Security and Password, and Settings › Devices shows where you're signed in.
Still stuck? Email us from the address on your account.

Report content or a person

Posts, comments, messages, profiles, book clubs, book lists and recommendations each have a report option in their menu. Books, the reader and the audio player have Report a Problem. Choose a category and tell us what's wrong in your own words.

You can follow what you've reported in Settings › Support › Reports, where each report shows Reported, Under Review or Resolved.

To stop hearing from someone, use Block or Block and report in the menu on their profile. You'll find everyone you've blocked under Settings › Blocked Accounts.

Delete your account

In the app: Settings, then Delete Account at the very bottom. It shows what you'll lose and asks for your password.

Deleting is permanent and can't be undone. You can sign up again later with the same email address, but you'll start with an empty account.

No longer have the app? Email info@bookclub.com from your account's address and ask us to delete it.

Ideas and feedback

Tell us what you love, what you'd change, or which books you'd like to see. Write to support@bookclub.com.

Privacy and legal

Read our Privacy Policy and Terms of Service.

Privacy requests can also go to info@bookclub.com.